Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • Send the paper form to the practice
    Send a stamped, self-addressed envelope together with your request slip to the surgery and we will post it back for you. Whilst we can process this for you within 48 hours, please allow extra time for the postal service.
  • Bring the paper form to the surgery, Monday to Friday from 7:30 am to 6:00 pm
    Please post your slips in the green box in the doorway. Please allow 3 working days for these to be processed and sent to your nominated pharmacy.
  • Ask your pharmacy
    Ask your pharmacy if they can deliver your medication and either they will send us your slip or you can. Please speak to your preferred pharmacy to discuss this option.

We do not take repeat prescription requests over the phone.

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow enough time (a minimum of 3 working days) for us to process your requests so that you do not run out of your medication.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Medication queries

If you have any queries about your medication, please either email to [email protected] or use the option in PATCHS to submit your question. We will arrange for the most appropriate person to contact to discuss your query.

Your local pharmacists can also answer questions about your prescription. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.